Office Assistant II

Start Date: As soon as practicable

Minimum Qualifications: Graduation from high school or possession of a high school equivalency diploma and two (2) years of clerical experience. Basic knowledge of G suite, Microsoft Office and account management preferred.

Job Description: The work involves responsibility for more advanced clerical and office support work, including entering and reviewing data, processing and auditing transactions, customer communication, and maintaining and creating records in a variety of organizational settings to meet the requirements of agency programs. Work is performed under general supervision. Requires substantive knowledge of the program and/or of the program's governing laws, rules, or regulations. May perform any of the duties of Office Assistant I. Does related work as required.

Typical work activities:

• Uses modern office equipment, software and techniques to assist with the routine operations of the department
• Designs clerical processing procedures
• Gathers, compiles, and prepares data from manual or automated files and other sources for various reports, publications, records, or other external or internal communications
• Responds to questions concerning the operation of the unit or program area
• Responds to customers via phone, in-person dialogue, email or other communication mediums
• Review forms and applications and make appropriate determinations. May perform 2nd review of subordinate’s work
• Coordinate arrangements for meetings, courses, and other gatherings, arrange for rooms, take attendance, and ensure that appropriate materials and equipment are available
• Plans work and determine how it will be performed
• Assigns work to staff and assure necessary coverage for assignments and office
• Provides subordinates with specific instructions concerning the preparation of documents, processing of materials, and maintenance of records
• Provides subordinates with standard formats for the preparation of documents and reports using available software packages
• Provides training in the use of work equipment, and office and agency procedures
• Evaluates the quality, quantity, and timeliness of work
• Does related work as required.

Selected candidates will be contacted for interviews.